Community Programs

CRA Statement

Artisans’ Bank maintains a regulatory obligation to seek, understand, and actively help meet the credit and financial services needs of the communities the Bank serves, including both low and moderate income and geographic sectors. The Board of Directors, Officers, and Associates of Artisans’ Bank remain deeply committed to the spirit of the Community Reinvestment Act (CRA) and demonstrate this commitment by promoting a roster of innovative and flexible consumer loan and consumer deposit products and services throughout our CRA Assessment Area; by providing leadership and outreach to many non-profit agencies that serve this segment of our community; and by investing in assets that help support the community’s credit and financial services needs. 

CRA Assessment Area

Artisans’ Bank serves all three counties within the State of Delaware: New Castle County, which is within Metropolitan Area (MA) 48864; Kent County, which is within Metropolitan Area (MA) 20100 and Sussex County, which is within Metropolitan Area (MA) 41540. This CRA delineation is based on the location of its full service branch and loan production offices.

Loan Products: 

First Time Home Buyer Discounts

The Bank offers low and moderate income first time home buyers a slightly reduced interest rate and/or points and a reduction in bank originated mortgage fees. The Bank also participates in the FHLMC Home Possible and DSHA Mortgage Revenue Bond Programs, and offers FHA and VA mortgages, all of which are attractive to first time home buyers. Please contact our Residential Lending department for details. 

Credit Builders Loans

This consumer loan assists borrowers in establishing or improving their credit or in accruing the savings necessary for a home purchase down payment. Proceeds from a consumer loan of $500 to $2,000 are deposited into an Artisans’ Bank Free Savers account that secures the loan. Borrowers repay the loan over a twelve month period, from their cash flow, while strengthening their credit rating. Applications for Credit Builder loans must come from a participating local agency (see below).


Deposit Products: 

The bank supports a variety of no-cost savings products for low and moderate income consumers. Applications for these products must come from a participating local non-profit agency (see below). Please contact our CRA Officer, Joel Schiller, at 302-884-6566, for details.

Free and Group Savers Accounts

Free and Group Savers Accounts are statement savings accounts with no minimum balance requirements or monthly service
fees. Free and Group Savers accounts earn a 0.25% rate of interest and interest is compounded monthly and credited
quarterly. Free and Group Savers accounts must be opened via a referral from a participating community service agency (see


Delaware Earned Income Tax Credit Campaign

The Bank supports the statewide Delaware Earned Income Tax Credit “Spend Some / Save Some” campaign
conducted by the Nehemiah Gateway CDC and the Delaware Alliance for Community Advancement VITA 
tax centers by offering Free Savers accounts to clients of these two agencies. 

Individual Development Accounts

The Bank supports the “Delawareans Save!” individual development “matched savings” accounts offered
through the First State Community Loan Fund and the YWCA of Delaware. IDA participants save for home
ownership, micro enterprise development, or continuing education and receive a federal match, if they meet their
personal savings goals. Individual Development Accounts must be opened via a referral from a participating 
community service agency (see below). 

Bank in School Accounts

The Bank supports the Delaware Bank in School program by offering School Saver accounts to students in several Delaware schools. We are proud to support programs at Caravel Academy, Brown Elementary, Star Hill Elementary, Sharon Temple Adventist and Holy Angels Academy. For more information on Bank in School, please contact the Delaware Financial Literacy Institute at 302-792-1200.

Approved Community Agencies 

If you would like to join the Bank’s list of approved community agencies, please contact our CRA Officer, Joel Schiller, at 302-884-6566.

Artisans' Bank has a long tradition of supporting our community through corporate support and employee volunteerism. Our Marketing and Community Relations Group manages requests for contributions, sponsorship, and volunteer programs. The Bank funds contributions though its annual operating budget and does not maintain a foundation or an endowment fund. To submit a grant or capital campaign request, please write to us at our corporate address and include the information you feel is important to be considered. We will do our best to consider your request in a timely manner.

Artisans' associates support a number of volunteer programs with their time and talents and are encouraged to volunteer with non-profit agencies and organizations that support our community. Volunteer partnerships have included building homes for Habitat for Humanity, preparing meals for seriously ill children and their families at Ronald McDonald House, teaching inner city children the importance of saving as part of the National Teach Your Children to Save Day, collecting food or household items for the Basket Brigade of Delaware, Delaware Food Bank, and Family Promise, and filling holiday stockings with school supplies and other gifts for children through The Salvation Army's annual Holiday Stocking Program.

For more information about Artisans' community involvement, including its responsibilities under the Community Reinvestment Act, please contact the Bank's Community Relations Officer at 302-658-6881.

Artisans' Bank 
2961 Centerville Road
Wilmington, DE 19808