Job Description
Director of Risk Management & Compliance Officer
Location: Wilmington, Delaware
Employment Type: Full-Time, Exempt
Division: Risk Management / Control Division
Reports To: President & CEO
About the Position
Reporting directly to the President & CEO, the Director of Risk Management & Compliance is responsible for maintaining Satisfactory or better regulatory ratings through a robust Compliance Management System and Audit Plan that identify, assess, and manage enterprise-wide risks while ensuring compliance with Bank policies, procedures, and applicable federal and state banking laws and regulations.
This position provides leadership for the Bank’s Regulatory, Audit, and Compliance functions—including BSA, Security, and Loss Prevention—and oversees the associated team and third-party support. The ideal candidate brings demonstrated regulatory acumen, sound judgment, and the ability to translate complex compliance requirements into practical, well-supported bank operations. The successful candidate will work closely with executive leadership and the Board, taking a hands-on approach to protecting the Bank, supporting sound business practices, maintaining a strong culture of compliance, and contributing to the ongoing evolution of the Bank’s risk management and compliance programs.
What You’ll Do
As the Director of Risk Management & Compliance Officer, you will:
- Design, implement, and oversee the Bank’s compliance and audit risk assessment programs, including CRA, HMDA, lending, and deposit regulations.
- Coordinate regulatory examinations, compliance monitoring activities, and internal and external audits while ensuring timely resolution of findings.
- Monitor changes in banking laws and regulations and recommend practical enhancements to the Bank’s compliance and risk management programs.
- Manage the Bank’s policy governance framework and present new and revised policies to executive leadership and the Board of Directors.
- Design and administer the Bank’s compliance education and training program.
- Implement and maintain the Bank’s vendor management program, including third-party due diligence, ongoing monitoring, and regulatory compliance oversight.
- Collaborate with compliance consultants, external auditors, regulators, and third-party partners to support examinations, audits, and compliance initiatives.
- Integrate risk management perspectives into strategic and operational decision-making across the organization.
- Conduct exit meetings and prepare compliance and audit reports for Executive
- Management, the Compliance Committee, the Audit Committee, and the Board of Directors.
- Chair the Compliance Committee.
- Serve as the Bank’s Community Reinvestment Act (CRA) Officer and oversee the Bank’s CRA program, regulatory performance, community outreach, and related reporting.
- Support Consumer Lending, Commercial Lending, Deposit Operations, Marketing, BSA, Security, and Loss Prevention in meeting applicable regulatory requirements.
- Develop and maintain the annual Audit Risk Assessment and Audit Plan in coordination with the Bank’s external audit firm.
- Coordinate regulatory responses, corrective action plans, and required regulatory reporting.
- Provide leadership for assigned staff while fostering collaboration, accountability, and professional development.
What You’ll Bring
Education
Bachelor’s degree from an accredited four-year college or university.
Experience
5–7 years of progressive regulatory compliance experience, or an equivalent combination of education and experience.
Leadership
Management and leadership experience with cross-functional teams.
Certification
Certified Regulatory Compliance Manager (CRCM) preferred; ability to obtain certification within 2 years of hire is required.
Skills & Abilities
- Strong knowledge of federal and state banking laws and regulations.
- Broad understanding of banking risk, including operational, credit, liquidity, transaction, compliance, legal, strategic, and reputational risk.
- In-depth understanding of banking operations, controls, audit techniques, and compliance practices.
- Strong analytical, organizational, problem-solving, and decision-making skills.
- Ability to interpret complex regulations and translate them into practical business guidance.
- Excellent written, verbal, presentation, and interpersonal communication skills.
- High integrity, sound judgment, and the ability to maintain confidentiality.
- Demonstrated ability to build collaborative relationships and influence across all levels of the organization.
- Strong time management, multitasking, and organizational skills.
- Proficiency with Microsoft Office applications and banking-related software.
Working Conditions
Physical Demands & Work Environment – the physical capabilities and environmental conditions described here are representative of those an employee encounters while performing the essential functions of this role. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions.
· Physical Activity: Primarily sedentary with regular walking and standing; frequent reaching, climbing/balancing, and stooping/kneeling; occasional use of hands to grasp or manipulate objects.
· Lifting: Occasionally lifts to 25 pounds; rarely required to lift heavier loads.
· Vision & Hearing: Requires close and distance vision, color vision, depth perception, and the ability to adjust focus; no special hearing requirements.
· Environment: Primarily indoor office setting with occasional outdoor exposure; moderate noise level typical of a professional office.
Why Join Artisans’ Bank?
Artisans’ Bank is an independent community bank, committed to serving our customers and communities through strong relationships, sound banking practices, and thoughtful decision-making. We value professionals who bring expertise, integrity, and a collaborative approach to their work. We are a relationship-driven culture with a stable environment where contributions are recognized and professional growth is supported.
We offer a comprehensive benefits package, including medical, dental, and vision coverages, retirement savings, paid time off, education assistance, and other employee benefits.
Artisans’ Bank is an Equal Opportunity Employer.
We afford equal employment opportunities to all employees and applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, or other categories protected by law.
JOB QUALIFICATIONS:
SKILLS AND ABILITIES:
Demonstrate strong motivational, time management, multi-tasking, problem-solving, presentation and organizational skills. Ability to be detail oriented. Strong interpersonal skills to foster teamwork and customer trust.
COMPUTER SKILLS:
Intermediate personal computer skills, including electronic mail, routine database activity, word processing, spreadsheet, graphics, etc. Intermediate proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint). Ability to learn and navigate bank operating platforms.
CUSTOMER SERVICE SKILLS:
Strong interpersonal skills to foster teamwork and create positive connections with customers. Establish and meet goals to increase efficiency and improve customer service. Ability to establish goals that increase team efficiency and improve the customer experience. Demonstrate active listening, empathy, and professionalism in all customer interactions. Guide team members in handling escalations and resolutions.
MINIMUM EDUCATION AND EXPERIENCE:
High School diploma or general education degree (GED) and minimum three years of experience in retail banking, including at least one year of supervisory or leadership experience.
REQUIRED CERTIFICATES/REGISTRATIONS:
N/A
LANGUAGE SKILLS:
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
MATHEMATICAL SKILLS:
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
REASONING ABILITY:
Ability to apply common sense understanding to carry out detailed written or verbal instructions. Ability to manage problems with limited information using sound judgement.
PHYSICAL DEMANDS:
PHYSICAL DEMANDS:
The physical demands described below must be met by an employee to successfully perform the essential functions of this job.
- Required to stand for periods of time.
- Required to sit for prolonged periods.
- Manual dexterity sufficient to reach/handle items and work with fingers.
- Required to walk, reach with hands and arms, push items.
- Required to talk, hear, read and write.
- Required see close, distance, color, peripheral, depth perception, and ability to focus.
- This position requires occasional lifting and moving of 10 lbs.
- This position requires working occasional Saturdays.
- This position requires limited work outside of regular hours to attend meetings, professional activities and community events.
Disability Accommodations Statement: The Artisans' Bank workplace is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the Artisans' Bank Career Opportunity website or submission process, please call 302-658-6881 and ask for Human Resources or contact the HR Department via email.
Equal Employment Opportunity (EEO): Artisans' Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, or other categories protected by law.
Let's do something great. TOGETHER!
At Artisans' Bank, we're passionate about enhancing our communities and uplifting each other, creating a supportive environment where we all thrive together!