Interest Rewards Checking
Frequently Asked Questions (FAQ's)

What are the rewards for Interest Rewards Checking?
What are the requirements that must be met to qualify for the rewards on this account?
How often must the requirements be met to qualify for the rewards?
What happens if I do not meet the requirements forInterest Rewards Checking rewards?
Are there any monthly service fees?
How does the tiered interest rate for Interest Rewards Checking work?
Can the interest change on my Interest Rewards Checking account?
How is the interest calculated?
If I meet the requirements, when will I receive my rewards?
How will I know that I have qualified for my rewards at the end of the statement cycle?
Will Interest Rewards Checking customers receive a 1099 at the end of the reflecting interest earned over the year?
If my account balance goes negative, will I still be able to qualify for my rewards during that statement cycle?
If I fail to meet the requirements during this statement cycle, can I still have a chance to qualify during the next statement cycle?
What if my new debit card doesn’t arrive until late in the statement cycle and I don’t have time to earn my rewards… will I still get them?
If I miss my requirements by only one debit card transaction, can I call in and get my interest and ATM refunds anyway?
What is the statement cycle for Interest Rewards Checking?
If an existing customer is moved to aN Interest Rewards Checking account, will his/her statement cycle change?
If I use my debit card at an ATM, will that transaction count towards my requirements?
Does a debit card reversal count against my requirements? Does it count towards my requirements?
What is a ‘settled transaction’?
May I “carry forward debit card transactions in excess of the required number to the next statement cycle?
Will the transactions from this statement cycle on my old account count towards the required transactions for this statement cycle on my Interest Rewards Checking account?
Must I access my electronic statement online in order to qualify for the rewards?
Do I receive images or checks back with my Interest Rewards Checking account?
Can I have a Interest Rewards Checking account if I don’t own a computer?
What if I need a printed copy of my statement and/or check image?
What if I change my e-mail address?
What if I don’t want my statement delivered electronically?
Is there a limit on the amount of money I can keep in myInterest Rewards Checking account?
Is there a minimum balance requirement in order to receive my rewards?
What is the minimum opening balance for aInterest Rewards Checking account?
Is overdraft protection available for Interest Rewards Checking accounts?
Will I be able to use my existing debit card, checks, and account number with my Interest Rewards Checking account?
How may I convert my current checking account to a Interest Rewards Checking account?
Can I open aInterest Rewards Checking account over the phone?
Can I open multiple Interest Rewards Checking accounts for the same address?
Can a DBA use this account?
Can this be used as a business account?
If I am converting an interest-bearing account to aInterest Rewards Checking account, do I need to wait until the interest posts on the first account before closing?


 

 

What are the “rewards for Interest Rewards Checking?
What are the requirements that must be met to qualify for the rewards on this account?
How often must the requirements be met to qualify for the rewards?

Monthly; each statement cycle.

What happens if I do not meet the requirements forInterest Rewards Checking rewards?

It is still free checking and you can try to earn the rewards next month. Interest will be paid at the base rate of 0.20% APY on your balance.

Are there any monthly service fees?

No. There are no monthly service fees on Artisans' Bank's Interest Rewards Checking account!

How does the tiered interest rate for Interest Rewards Checking work?

If you meet the requirements, you will receive 4.01% APY on balances up to $25,000 and you will receive 1.01% APY on balances over $25,000. If you do not qualify, you still get 0.20% APY.

Can the interest change on my Interest Rewards Checking account?

Yes, all rates on The Interest Rewards Checking may change at the Bank’s discretion.

How is the interest calculated?

Daily Balance Method. This method applies a daily periodic rate to the principal in the account each day.

If I meet the requirements, when will I receive my rewards?

Interest is paid monthly and posted on the last day of the statement cycle.

How will I know that I have qualified for my rewards at the end of the statement cycle?

You can log onto Online Banking and review your account to confirm you met the minimum requirements.

Will Interest Rewards Checking customers receive a 1099 at the end of the reflecting interest earned over the year?

Yes.

If my account balance goes negative, will I still be able to qualify for my rewards during that statement cycle?

Yes, as long as the requirements are met.

If I fail to meet the requirements during this statement cycle, can I still have a chance to qualify during the next statement cycle?

Yes.

What if my new debit card doesn’t arrive until late in the statement cycle and I don’t have time to earn my rewards… will I still get them?

Artisans' Bank waives the first cycle requirements. You will receive your rewards for the first cycle that you have the account even if you don’t meet the requirements.

If I miss my requirements by only one debit card transaction, can I call in and get my interest and ATM refunds anyway?

No. However there are no service charges and you will still earn 0.20% APY.

What is the statement cycle for Interest Rewards Checking?

See a branch representive or contact customer service 302.658.6850.

If an existing customer is moved to an Interest Rewards Checking account, will his/her statement cycle change?

No.

If I use my debit card at an ATM, will that transaction count towards my requirements?

No. signature based Visa Check Card POS (point-of-sale) transactions count and they must be posted to the account during a statement cycle.


Does a debit card reversal count against my requirements? Does it count towards my requirements?

You need a net of 12 settled signature based Visa Check Card POS transactions to settle through your account, so yes, it does count against your requirements.

What is a ‘settled transaction’?

A settled transaction is one that has posted to your account. When you use your debit card for a signature based Visa Check Card POS transaction, the merchant places a memo hold on your account in the amount of your purchase. It can take up to three business days before the transaction posts or clears.

May I “carry forward debit card transactions in excess of the required number to the next statement cycle?

No; each month you must meet all three requirements.

Will the transactions from this statement cycle on my old account count towards the required transactions for this statement cycle on my Interest Rewards Checking account?

Since Artisans' Bank waives the first cycle requirements, this will not apply.

Must I access my electronic statement online in order to qualify for the rewards?

No, you must accept electronic delivery with a valid e-mail address. You don’t have to look at it, but we strongly recommend that you review your statement to properly reconcile to your bank register.

Do I receive images or checks back with my Interest Rewards Checking account?

Yes, you will receive check images with your electronic statement.

Can I have a Interest Rewards Checking account if I don’t own a computer?

No, you must be able to sign into online banking to enroll your Interest Rewards Checking account into e-statements.

What if I need a printed copy of my statement and/or check image?

You should be able to print a check or statement from your computer. Additionally, the bank keeps records of all statements and checks as required by state and federal laws.

What if I change my e-mail address?

If you change your e-mail address at any time you can update our records by accessing onlinebanking and changing your e-mail address in personal options.

What if I don’t want my statement delivered electronically?

Electronic statement delivery is a requirement for all Interest Rewards Checking accounts. If you don't enroll your account into e-statements you will not be elgible to receive the rewards rate of 4.01% APY.

Is there a limit on the amount of money I can keep in myInterest Rewards Checking account?

There is no limit to the amount you put into your account. Feel free to consolidate savings, CDs, and accounts at other institutions into this account.

Is there a minimum balance requirement in order to receive my rewards?

No.

What is the minimum opening balance for aInterest Rewards Checking account?

$50.00.

Is overdraft protection available for Interest Rewards Checking accounts?

Yes, subject to credit approval.

Will I be able to use my existing debit card, checks, and account number with my Interest Rewards Checking account?

Yes, if your account is already an Artisans' Bank account, everything will remain the same.

How may I convert my current checking account to a Interest Rewards Checking account?

Just drop by one of our 13 convenient branches and talk with a Artisans' Bank associate about converting your account to an Interest Rewards Checking account.

Can I open aInterest Rewards Checking account over the phone?

We prefer for you to come in to a branch or open the account online since all new account documents require your original signature.

Can I open multiple Interest Rewards Checking accounts for the same address?

There is no reason to limit the number of accounts anyone opens, but the requirements must be met on each respective account.

Can a DBA use this account?

No.

Can this be used as a business account?

No.

If I am converting an interest-bearing account to a Interest Rewards Checking account, do I need to wait until the interest posts on the first account before closing?

If you convert an existing interest-bearing account to an Interest Rewards Checking Account, you will be paid the interest earned up until the date you convert your account to Interest Rewards Checking. Once you convert your account, you will be eligible for the new interest rate(s).